Terms of Use

1. Acceptance

By signing in or submitting feedback through the Sentrust open-house forms (the "Service"), you agree to these Terms of Use and our Privacy Policy. If you don't agree, please don't use the forms.

2. Who can use it

You must be 18 or older. By using the Service you confirm you are.

3. What the Service is

The Service lets you sign in to an open house and, optionally, leave feedback and enter a prize drawing. The sign-in and feedback are collected through separate forms; feedback is handled anonymously as described in the Privacy Policy.

4. Your information

You agree to provide accurate information and not to impersonate anyone or submit another person's contact details without authorization. You're responsible for the content of any feedback you submit.

5. Optional consents & prize drawing

Agreeing to be contacted and entering the drawing are optional and not required to sign in or enter the open house. The drawing is governed by the Official Rules and Financial Incentive Notice. Any follow-up contact comes from the listing agent, who is solely responsible for its communications. Any open-house or non-agency disclosure shown at sign-in is the listing brokerage's, not Sentrust's; Sentrust is a sign-in and feedback tool, is not a real estate brokerage, and is not a party to any agency relationship between you and any agent or brokerage.

6. Acceptable use

Don't misuse the Service: no unlawful, harassing, defamatory, infringing, or harmful content; no attempts to disrupt, reverse-engineer, scrape, or gain unauthorized access; no automated submissions.

7. Anonymity is best-effort

We design feedback to be anonymous and unlinked from identity, and to display only in aggregate above a minimum response count. However, no system is perfect; please avoid including personally identifying details in free-text comments.

8. Intellectual property

The Service, including its design and software, is owned by Sentrust Corp and its licensors (including Tally). You receive no rights other than to use the forms as intended. You grant us a license to use your anonymized, aggregated feedback to provide and improve the Service.

9. Disclaimers

The Service is provided "as is" without warranties of any kind. Feedback insights are directional and are not an appraisal, valuation, legal, financial, or professional advice.

10. Limitation of liability

To the fullest extent permitted by law, Sentrust Corp is not liable for indirect, incidental, special, or consequential damages, and our total liability for any claim relating to the Service will not exceed $100.

11. Indemnity

You agree to indemnify Sentrust Corp from claims arising out of your misuse of the Service or violation of these Terms.

12. Governing law & disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules.

Dispute resolution; binding arbitration; class-action waiver. Please read this carefully — it affects your legal rights, including your right to sue in court and to a jury trial.

1. Informal resolution first. Before starting arbitration, you and Sentrust Corp agree to try to resolve any dispute informally for at least 60 days. Send a written notice describing the dispute and the relief sought to support@sentrust.ai or 225 S. Ivy Ave. #2444, Monrovia, CA 91016. If it isn't resolved within 60 days, either party may begin arbitration.
2. Agreement to arbitrate. Except for the carve-outs below, you and Sentrust Corp agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer rules then in effect, rather than in court. The Federal Arbitration Act governs this section.
3. Class-action and jury waiver. You and Sentrust Corp may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any class or representative proceeding. Both parties waive any right to a jury trial.
4. Carve-outs. Either party may (a) bring a qualifying individual claim in small-claims court, and (b) seek injunctive or equitable relief in court to protect intellectual property or confidential information.
5. Procedure. Arbitration will take place in Los Angeles County, California, or by video/phone where permitted, and may proceed on documents alone for smaller claims. The award may be entered as a judgment in any court of competent jurisdiction. Sentrust will pay arbitration filing/arbitrator fees for claims under $10,000 where required by the administrator's rules or applicable law.
6. 30-day opt-out. You may opt out of this arbitration and class-waiver section within 30 days of first accepting these Terms by emailing support@sentrust.ai with your name and a clear statement that you opt out. Opting out won't affect the rest of these Terms.
7. Severability. If the class-action waiver is found unenforceable for a particular claim, that claim proceeds in court while the rest of this section still applies. If the entire arbitration section is unenforceable, disputes will be resolved in the state or federal courts located in Los Angeles County, California.
8. Future changes. If we materially change this section, you may reject the change by notifying us within 30 days, and the most recent prior version will apply.

13. Changes & contact

We may update these Terms; continued use after changes means acceptance. Sentrust Corp, 225 S. Ivy Ave. #2444, Monrovia, CA 91016 · support@sentrust.ai.